Terms & Conditions

Agreement

By accessing leads.clearside.io you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users, and others who access or use our service.

Services Description

ClearSide provides Google Ads campaign management services for HVAC and home service businesses. Our services include campaign setup, keyword research, ad copy creation, and ongoing optimization.

ClearSide is an independent agency and is not a Google partner or affiliate. We are not affiliated with, endorsed by, or in any way officially connected with Google LLC.

Lead Generation Guarantee

• The guarantee applies when a minimum $1,000/month ad spend is maintained throughout the 30-day period
• Client must approve ad copy within 48 hours of submission for the guarantee to remain active
• Client must have a working phone number and website, or use our dedicated landing page add-on
• A "lead" is defined as an inbound call lasting over 30 seconds, or a completed form submission
• The free month applies to the management fee only and does not cover Google Ads spend

Payment Terms

• The one-time setup fee of $500 is non-refundable after campaign launch
• Monthly management fees are charged at the beginning of each billing period
• Google Ads spend is paid directly to Google by the client — ClearSide does not hold ad budgets
• We accept payment via major credit cards and bank transfer

Cancellation Policy

• Services can be cancelled with 30 days written notice sent to support@clearside.io
• No long-term contracts are required — we operate on a month-to-month basis
• The one-time setup fee is non-refundable under all circumstances
• Unused monthly management fees are non-refundable after the billing period has started

Client Responsibilities

• Client is solely responsible for all Google Ads spend charged to their account
• Client must provide accurate and up-to-date business information
• Client must respond to communications within 48 hours to maintain campaign continuity
• Client must maintain adequate ad budget for the lead guarantee to apply

Intellectual Property

• All campaign strategies, frameworks, and proprietary methodologies created by ClearSide remain our intellectual property
• Ad copy and creative assets developed for the client may be retained by the client upon request
• Client retains full ownership of their Google Ads account and all associated data

Limitation of Liability

ClearSide operates within a third-party advertising platform and cannot control all variables affecting campaign performance.

• ClearSide is not responsible for changes to the Google Ads platform, algorithm updates, or service outages
• We do not guarantee specific revenue outcomes, as results depend on market conditions, competition, and client factors outside our control
• Our total liability to any client is limited to the monthly management fee paid for the current billing period

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Quebec, Canada, without regard to its conflict of law provisions.

Any disputes arising from these terms shall be resolved through the courts of Quebec, Canada.

Contact

For questions or concerns about these Terms and Conditions, please contact us:

support@clearside.io